USING e-TRACE IS EASY AS COUNTING 1..2..3.. Register a username You may use e-trace immediately after.  There is no processing period.  You will receive a thank you email from our Chief Executive Officer. Login to e-trace Enter your username and password in the e-trace login in the homepage or e-trace page. Please take note that your username and password are CaSe sEnSiTiVe. You are now ready to check the status of your cargo or parcel You may track combination of up to 5 Air Waybill (AWB) Nos., Consignment Note (CN) Nos., and Reference IDs per inquiry.  Corporate users may track by pick-up date.

For assistance, call (+63 2) 5287-136, email our customer service or contact any of our branch offices.

Note: Our customer service is available from Monday to Friday, 8:00 AM to 7:00 PM and Saturday, 8:00 AM to 5:00 PM (Philippine Time - GMT+8hrs).